Welcome to Renov Official Limited (“Renov”, “we”, “our”, “us”). These Terms of Service govern your use of our website and the purchase of our products.
By accessing our website or placing an order, you agree to be bound by these Terms.
1. Company Information
RENOV OFFICIAL LIMITED 71–75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom Email: support@renovofficial.com Phone: +44 7311 1127487
2. Eligibility
By placing an order, you confirm that:
You are at least 18 years old
You are legally capable of entering into binding contracts
3. Products & Descriptions
We strive to ensure all product descriptions, images, and pricing are accurate. However:
Colours may vary slightly due to screen settings
Measurements may have minor tolerances
We reserve the right to correct errors without notice
Custom or made-to-order items may differ slightly from product images.
4. Pricing & Payments
All prices are displayed in USD ($) unless otherwise stated.
We accept secure payment methods including:
Visa
Mastercard
American Express
PayPal
All transactions are processed through secure and encrypted payment gateways to ensure the safety of your personal and financial information.
5. International Orders
Customers are responsible for:
Import taxes
Customs duties
Clearance fees
Failure to pay customs charges may result in the parcel being returned or destroyed. We are not responsible for delays caused by customs authorities.
6. Order Acceptance
An order is not confirmed until:
Payment has been successfully processed
You receive a dispatch confirmation email
We reserve the right to refuse or cancel any order at our discretion.
7. Intellectual Property
All website content including branding, images, text, and design remains the property of Renov Official Limited and may not be copied or reproduced without written consent.
8. Limitation of Liability
To the fullest extent permitted by UK law:
We are not liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for the product
Nothing in these Terms excludes liability for death, personal injury, or fraud.
9. Governing Law
These Terms are governed by the laws of England and Wales.