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Effective Date: 02-20-2000

Welcome to Renov Official Limited (“Renov”, “we”, “our”, “us”). These Terms of Service govern your use of our website and the purchase of our products.

By accessing our website or placing an order, you agree to be bound by these Terms.

1. Company Information

RENOV OFFICIAL LIMITED
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
Email: support@renovofficial.com
Phone: +44 7311 1127487

2. Eligibility

By placing an order, you confirm that:

    • You are at least 18 years old

    • You are legally capable of entering into binding contracts

3. Products & Descriptions

We strive to ensure all product descriptions, images, and pricing are accurate. However:

  • Colours may vary slightly due to screen settings

  • Measurements may have minor tolerances

  • We reserve the right to correct errors without notice

Custom or made-to-order items may differ slightly from product images.

4. Pricing & Payments

All prices are displayed in USD ($) unless otherwise stated.

We accept secure payment methods including:

  • Visa

  • Mastercard

  • American Express

  • PayPal

All transactions are processed through secure and encrypted payment gateways to ensure the safety of your personal and financial information.

5. International Orders

Customers are responsible for:

  • Import taxes

  • Customs duties

  • Clearance fees

Failure to pay customs charges may result in the parcel being returned or destroyed. We are not responsible for delays caused by customs authorities.

6. Order Acceptance

An order is not confirmed until:

  • Payment has been successfully processed

  • You receive a dispatch confirmation email

We reserve the right to refuse or cancel any order at our discretion.

7. Intellectual Property
  • All website content including branding, images, text, and design remains the property of Renov Official Limited and may not be copied or reproduced without written consent.

8. Limitation of Liability

To the fullest extent permitted by UK law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the product

Nothing in these Terms excludes liability for death, personal injury, or fraud.

9. Governing Law

These Terms are governed by the laws of England and Wales.

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