Refund Policy

We offer a 30-day return window, subject to approval.

Return Eligibility

All returns must:

• Be submitted within 30 days of delivery

• Go through an approval process

• Be inspected for condition upon return

Items must be:

• Unused

• In original packaging

• In resaleable condition

Approval Process

All return requests must be approved before shipping back.
We reserve the right to refuse refunds if items show:

• Signs of wear

• Damage

• Missing packaging

• Misuse

Custom & Made-to-Order Items

Customized or made-to-order products are non-refundable unless faulty, in accordance with UK consumer law.

Return Shipping

We cover return shipping costs once the return is approved.

Refund Processing

Refunds are processed:

• After inspection and approval

• Within 5–10 business days

• Back to the original payment method

Original shipping fees (if any) are non-refundable unless the item is faulty.